Date/Time: Thursday, February 28, 10:00 – 11:00 a.m.
Location: District of Columbia Office of Unified Communications, 2720 Martin Luther King Jr. Avenue, SE

Topic: PSAP/911 Call Center Tour.  Have you ever wanted to visit and experience a state of the art 911/311 call center?  Are you interested in learning about how emergency calls are handled from answer to first responder dispatch?  Then join the HSEC Committee for a tour of the DC Office of Unified Communications (OUC).  The mission of the OUC is to provide a fast, professional and cost-effective response to emergency and non-emergency calls in the District. Created in fiscal year 2005, the OUC consolidates the emergency 911 and 311 non-emergency call activities from the Metropolitan Police Department, Fire and Emergency Medical Services and customer service operations.

Speakers: Karima Holmes, Director – Office of Unified Communications

 

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